FAQ

FAQS

Why choose us?

We place a strong emphasis on product quality. We conduct a higher percentage of product checks compared to third-party inspection companies, and we offer this service for free. Moreover, we are the only sourcing company that provides 1-by-1 inspections to minimize the defect rate to zero.

Helping clients obtain competitive prices is one of our primary objectives.

While many sourcing companies attract new clients with low service fees, they often quote expensive product prices. We, on the other hand, are transparent and encourage our clients to compare product prices to ensure they consistently receive competitive quotes from us.

We take all our clients seriously, regardless of the size of their orders, as we aim to foster long-term relationships. Unlike other Chinese suppliers and sourcing agents, we will make every effort to secure compensation and minimize your losses in the event of receiving defective products.

Our company has over 100 employees, each with years of experience in China sourcing across a wide range of products. In contrast, most other sourcing agents have smaller teams of fewer than 10 people with expertise limited to specific categories.

Our warehouse boasts a dedicated production department that sets us apart from many other factories. We’re able to complete packaging work that others cannot, including highly customized packaging for smaller orders, purchasing accessories to create bundled products, and conducting full inspections of products.

For large-scale or rapidly expanding companies, we offer a range of additional services. This includes assigning a team of up to 20 people, providing credit payment terms after receiving goods, and more.

FAQS

Customers frequently asked questions

Maybe you need a sourcing agent for the following reasons:

  • Due to differences in regions, cultures and languages, I believe that you have encountered various problems in the process of sourcing from China, such as time difference, communication difficulties and time-consuming, poor service from factories or suppliers, and product quality is unguaranteed, multi-product or multi-order purchases cannot be shipped centrally.
  • Higher sourcing price of products, especially products purchased from traders, no price competitiveness
  • In case of product quality issue, after-sales guarantee cannot be obtained
  • It is difficult to identify the actual qualification and supply capacity of the supplier
  • Every time you develop a new product, you have to go through a painful process: selecting suppliers - communicating demand details – negotiating price - sampling - communicating order details - communicating delivery details - arranging customs clearance and receiving goods, which is a long and tedious process

• Help customer to find the new trends / hot products
• Find factory supplier and provide quotation for new or existing products
• Help to arrange samples and do the samples testing
• Help to customize private products
• Help to arrange the order and track the production process
• Help to make the goods inspection before shipment
• Help to arrange the shipment
• Make consolidated shipment for the goods from different suppliers
• Help to handle the after-sales issues
• We also provide extra service include photo and warehouse service

We charge different service rate according to the order amount; it ranges from 5% to 8% of the order amount. But sometimes we have rate discounts for new clients, so please contact us for the latest rates!

  • One-Stop Sourcing Service
  • Professional Sourcing Team
  • Rich Experience in E-Commerce Business
  • Strong Supply Chain Integration Capability
  • Double After-sales Guarantee
  • Diversified Payment Terms

Frequent product category we are sourcing include following:

Home Supplies, Kitchen Products, Electronics, Outdoors, Sports, Pet Supplies, Garden supplies, Lighting, Textiles, Beauty, Toys, Office Supplies, Hardware, Luggage & Cases, Industrial, Adult Products, More…

Clients can use payment ways include T/T transfer, WU, MG, Alibaba online order payment, as well as sample order for PayPal payment.

We accept payment terms usually with 20% / 30% deposit and 80% / 70% before shipment or against B/L. And for the long-term reliable clients, we also offer credit programs depending on the situation.

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Contact us for any question